SERVICES

WHAT WE DO

auditlogo

1. Destination Audit
(Quality Assurance and Experience Evaluation)

Almost every destination knows they’re missing some vital opportunities to provide a better visitor experience, but without an outside independent assessment, such opportunities are extremely difficult to see. A professional audit doesn't just provide great feedback; it provides real solutions to every problem found.  Find out the full benefits of an audit, how it works and what it costs.

carrycaplogo

2. Carrying Capacity Audit

Airlines know how many passengers they can hold. So do hotels. How about your city... how many visitors can you comfortably hold?  Not sure?  Then how can you possibly set growth targets? There's a lot of talk about sustainable growth, but the basic idea is growing within your means.  In order to do this, you need to have a solid grasp of your means. Check out a short video, info and cost

attractionlogo

3. Brand-Aligned Product Development

What does the chairlift, the Eiffel Tower, and the Alabama Butter Bean Festival all have in common?  They’re all destination "products" dreamed up to entice people to travel. And they've become an integral part of the brand and experience. You can create almost any quirky thing and chances are it will eventually become something of a tourist attraction. But to get traction quickly and advance your brand, it needs strong ties to the place... it needs a relevant story and a hook to get the media's (and social media's) attention.  Here's how the process works and what it costs

medialogo

4. Strategy & Communications Assessment

Most websites and strategic plans look great at first glance.  You may be putting your best foot forward, or you may be missing a crucial step.  Allowing an independent and trained pair of eyes to vet and validate your master plan or website is a great way to make sure you're targeting the right phase of the decision process and -- in the case of your website -- your ad agency is allowing you to deliver on your promise. View more